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Privacy Policy

This notice tells you what information we collect from you and how we use it. We only collect the information we need in order to provide our services and we do not share it with third parties for marketing purposes.

Chris Elias
Christopher Plumbing Services
June 2018


How we use your information

When you use our services or buy a product through us, we’ll collect some of your personal details. This might include name, address, telephone number, mobile, email address and any product details.
This information is required for us to provide a service to you and forms part of your contract with us. Unless otherwise stated, the information you provide will never be used for any other purpose without your permission.

Using information provided by third parties

We do not buy personal information from third parties. Your personal information may be passed to us by third parties such as Checkatrade where you have provided that information specifically for it to be passed on to us.

Keeping and storing your data

All data is securely stored within the UK.
If you’re a current or past customer, we’ll keep a copy of your personal details for no longer than seven years, from the time your active relationship with us ends. This enables us to keep accurate records for tax purposes and to handle any future queries.
Personal data received for enquiries and estimates will be kept for no more than three years.

Payment processing

We do not store or collect payment card details. That information is provided directly to our third-party secure payment processor, Sagepay, which complies with the Payment Card Industry Data Security Standards (PCI-DSS).

Privacy Policy

 

Sharing your data with third parties

We do not share your data with any third parties for marketing purposes.
We may pass your information to selected third parties, eg:

  • Members of your family or household or other people who have an interest in the property (such as landlords or letting agents) so that we can deliver the services you’ve requested.
  • Organisations such as HMRC for legal or regulatory purposes.
  • Organisations such as the Gas Safe Register or Local Authority so that we can complete the service being provided and comply with appropriate legislation.
  • Companies or individuals in order to facilitate our service or to provide the service on our behalf. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Access to your information

You have the right to request a copy of the information that we hold about you.
You may ask us to amend inaccurate information or delete information we don’t need to keep for the reasons given above.

Website links

This privacy policy only applies to Christopher Plumbing Services Ltd. Our website contains links to other websites so if you use any links to visit other websites, you should read their own privacy policies.

How to contact us

If you have any questions, please use the contact form or write to us:
Christopher Plumbing Services,
Unit 1 Hackwood Business Park, Water End, Basingstoke, RG24 7BA.

 

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Regd office: Christopher Plumbing Services Ltd, Unit 1 Hackwood Business Park, Water End, Basingstoke RG24 7BA | Regd No: 07068624