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Terms and Conditions

Our Terms and Conditions have been written for the benefit of both the customer and Christopher Plumbing Services Ltd.

If you have any questions or concerns, please do not hesitate to contact us, we would be happy to discuss them with you.

Chris Elias
Christopher Plumbing Services
June 2018

Terms & Conditions


View our
Terms and Conditions


Consumer Advice

For help or advice, call the Citizens Advice Consumer Service helpline on

03454 04 05 06

or visit the Citizens Advice website.


Complaints/resolution procedure

If you wish to make a complaint concerning any aspect of our service, please contact us in the first instance by writing to us at the address below or using our contact form.

Christopher Plumbing Services Limited
Unit 1 Hackwood Business Park, Water End,
Basingstoke RG24 7BA

We will acknowledge your communication within one working day of receipt. We will investigate your complaint and endeavour to respond within two working days (subject to availability of the attending engineer).

If you are not completely satisfied with our response we would encourage you to contact the Citizens Advice Consumer Service. As a member of Hampshire Trading Standards "Buy with Confidence" scheme, we will co-operate fully in any resolution process initiated by the Trading Standards arbitration service.

Trading Standards Buy with Confiidence logo

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Regd office: Christopher Plumbing Services Ltd, Unit 1 Hackwood Business Park, Water End, Basingstoke RG24 7BA | Regd No: 07068624