Our customer service and reviews
We are committed to providing excellent customer service from first point of contact to completion of work.
- Approved by Hampshire Trading Standards "Buy with Confidence"
- Endorsed by Which? Trusted Traders
- Member of Checkatrade - online directory of vetted trades and services
- Member of TrustaTrader - online directory of vetted trades and services
- Rated Excellent on Trustpilot UK
- We have a 4.6 rating on Google (as of 5th May 2021)
Here's a selection of recent customer reviews...
General plumbing
“We thought we were going to spend the bank holiday weekend tortured by a seriously dripping tap. What a great job Christopher Plumbing Services did. Brilliantly prompt response. Alex was very professional and efficient. Delighted with great service and excellent value. Thoroughly recommend.”
(Trading Standards - Buy with Confidence, April 2021)
General plumbing services (5* review)
"Most impressed with these guys! The engineers were friendly, professional and carried the work out very quickly to a high standard. Would recommend to anyone."
(Google, April 2021)
Plumbing services (5* review)
"When we contacted Christopher he answered almost straight away, which I was very surprised about as one plumber we called did not even bother calling us back, and another one made an appointment to come out and never showed up. We were advised that someone would be out the next day, the plumber arrived bang on time and was very helpful with the problem which was a blocked pipe in the bathroom. The job was done in no time at all. I would recommend this company and would definitely [Edit: defiantly!] use them again."
(TrustaTrader, March 2021)
Great Service
“We have used Christophers a few times - most recently to install a new WC - and have always found them polite and efficient. I would definitely use them again for any plumbing requirement. ”
(Which? Trusted Traders, March 2021)
... a company that responds and actually turns up
“I have used Christopher Plumbing for both boiler and plumbing issues and on all occasions found Chris and his team to be efficient and easy to deal with and willing to find solutions to all issues. A great positive is that the response time and advice is spot on, and the team always arrive on the day and time given. I would not now use any other plumbing service ”
Customer in Basingstoke (Trustpilot, March 2021)
"Virtual plumbing service" telephone advice
“I messaged Chris late in the evening and first thing next morning he rang me! He was so helpful and even said he could take me through the issue on a video call. It took 5 minutes and he gave me some great advice to fix the issue if it came up again. Will be using him again, always nice to have a plumber you can trust..”
Customer in Basingstoke (Checkatrade, April 2021)
Checkatrade reviews
We have received 2190 reviews during our ten-year membership. We are grateful to our customers for taking the time to submit these reviews and for including some helpful comments - you can read these reviews by clicking on the links below:
Basingstoke: 1400 reviews
Fleet: 473 reviews
Andover: 326 reviews
Basingstoke registered office: (account on hold)
NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but there may be a delay so it is always best to call us direct on our freephone number...
Updated: 5th May 2021