Our customer service and reviews
We are committed to providing excellent customer service from first point of contact to completion of work.
- Approved by Hampshire Trading Standards "Buy with Confidence"
- Endorsed by Which? Trusted Traders
- Member of Checkatrade - online directory of vetted trades and services
- Member of TrustaTrader - online directory of vetted trades and services
- Rated 4.6 Excellent on Trustpilot UK (as of 8th June 2021)
- We have a 4.6 rating on Google (as of 8th June 2021)
Here's a selection of recent customer reviews...
General plumbing services (5* review)
"I would highly recommend Christopher Plumbing Services. Chris always responds quickly and provides sound, sensible and honest advice. I have found their advice and work to be prompt, of high quality and cost effective and will happily engage them again when the need arises."
(Google, May 2021)
Plumbing services (5* review)
"Christopher Plumbing is my go-to plumber. They have done many tasks in my house for some years now - including refurbish an entire bathroom. They are trustworthy, competent and, imo, charge a fair price for the job. The plumbers are experienced friendly, polite and fast workers. I am very happy to recommend them."
(TrustaTrader, May 2021)
10/10 recommended
“Best plumbing service I have ever used! Contacted by phone and answered straight away. Really helpful on the phone ... I wouldn’t hesitate to recommend this company, I use them for anything plumbing or boiler related. They are friendly and punctual and always seem to go above and beyond to get things sorted in the most effective way possible for the customer. I trust them not to overcharge me for things that don’t need doing and they are always honest and open about what the problem is, the solution and the costs involved.”
(Which? Trusted Traders, February 2021)
General plumbing services (5* review)
“Have used Chris Plumbing Services since 2012 and always had good quality service, friendly staff, always explain what they are doing and go through it with you. All the staff are friendly, chatty, helpful and most importantly - HONEST & GENUINE. I’ve had several emergencies in the past and they’ve been superb in helping us out. And they accommodate around your working time. Great customer service as well.”
Customer in Basingstoke (Trustpilot, May 2021)
General plumbing
“Very easy and helpful to deal with. My problem was solved quickly and satisfactorily.”
(Trading Standards - Buy with Confidence, March 2021)
Changing three sets of taps and repairing a toilet syphon
“Christopher Plumbing Services sent an excellent plumber who completed the awkward jobs excellently and efficiently. He kept the appointment and I had warning of when he would arrive as well, so I had time to complete other tasks without having to wait unnecessarily. I plan to definitely use Christopher Plumbing Services for future plumbing jobs that I need doing soon.”
Customer in Andover (Checkatrade, May 2021)
Checkatrade reviews
We have received over 2,210 reviews during our ten-year membership. We are grateful to our customers for taking the time to submit these reviews and for including some helpful comments - you can read these reviews by clicking on the links below:
Basingstoke: 1405 reviews
Fleet: 477 reviews
Andover: 331 reviews
Basingstoke registered office: (account on hold)
NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but there may be a delay so it is always best to call us direct on our freephone number...
Updated: 8th June 2021