Great customer service and reviews!
We are committed to providing excellent customer service from first point of contact to completion of work. We are very appreciative of the time taken by our customers to submit some excellent reviews. We hope other people might find these reviews helpful.
- Rated 5 (out of 5) on Hampshire Trading Standards "Buy with Confidence"
- Rated 4.7 (out of 5) on Which? Trusted Traders
- Rated 4.7 (out of 5) Excellent on Trustpilot UK
- Rated 4.93 (out of 5) on TrustaTrader
- Rated 5 (out of 5) on Yell.com
- Rated 4.7 (out of 5) on Google
- Member of Checkatrade (see ratings below)
Verification of genuine reviews
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Furthermore, we are aware that Checkatrade carries out spot-checks on reviews, generally via text message and requiring yet another verification. This might happen months after the review was submitted and unfortunately we are not notified if reviews are removed due to lack of response.
If you have submitted a review but can't see it online, please let us know.
Recent customer reviews...
We're delighted to share a few of our recent customer reviews. Please use our direct number for the quickest response:
Click here to call us now 08000 112628 *General plumbing services (5* review)
“Great service from start to finish. From the initial call to the end of the job the service provided was exceptional offering helpful advice over the phone and a polite, friendly and punctual engineer. Will definitely use Christopher Plumbing Services again.”
(Google, December 2021)
General plumbing services (5* review)
“Always used Christopher plumbing and have found them to be excellent. Arrive when they say they will and have always done a good job.”
(TrustaTrader, December 2021)
General plumbing and boiler services
“I have been using Christopher Plumbing for several years and I have always found the firm to be prompt, efficient and reliable. The proprietor is always most helpful - the 'phone is always answered and, most importantly, the heating engineer/plumber always turns up at the appointed time - generally within a time frame of one hour. Not only do they turn up on time, but they do a first rate job quickly and efficiently. On one occasion I requested some extra work to be done and the plumber was able to accommodate my request without an additional visit. The cost is very fair - especially considering the high standard of work consistently provided. Thoroughly recommended. The most recent work was an emergency boiler repair. Other work has included replacing taps, replacing the lavatory cistern and clearing drain blockages. The firm operates chiefly in the Basingstoke area, including Old Basing, and will not let you down. The staff are helpful, well presented and a pleasure to deal with. The work is guaranteed. Communication is excellent.”
(Which? Trusted Traders, December 2021)
“General plumbing services” (5* review)
“The service I received was quick and efficient. They are an honest, reliable business to use and would recommend.”
Customer in Basingstoke (Trustpilot, December 2021)
Plumbing and central heating services
“Over and above the expected level of service as Christopher provided out of hours help to ensure we had heat over the weekend at no extra cost. I feel very safe having the firm as my regular service engineers.”
(Trading Standards - Buy with Confidence, November 2021)
Replaced bathroom suite
“Have used this firm for many years now. They always turn up on time and leave everything tidy. Give good pre and post sales advice on the phone.”
(Yell.com, November 2021)
Annual boiler service
“Engineer arrived on time and completed the job very efficiently.”
Customer in Basingstoke (Checkatrade, November 2021)
Checkatrade reviews
We have received over 2,250 reviews since joining Checkatrade in 2009!
NB Checkatrade membership requires us to use a managed number system in the printed directories and this should be diverted to us. However, we are aware of occasional problems so please call us direct to get straight through:
Click here to call us now 08000 112628Basingstoke: Rated 9.79 (Average score based on 72 reviews in the last 12 months)
Fleet: Rated 9.54 (Average score based on 35 reviews in the last 12 months)
Ratings correct as of 10th January 2022