Our customer service and reviews

We are committed to providing excellent customer service from first point of contact to completion of work.

• Our operating procedures and terms and conditions have been approved by Hampshire Trading Standards "Buy with Confidence"
• Endorsed by Which? Trusted Traders
• Member of Checkatrade - online directory of vetted trades and services
• Member of TrustaTrader - online directory of vetted trades and services

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Here's a selection of customer reviews

Shower re-fit estimate

“I contacted Chris late one evening to get a price for a shower refit. Chris called me early the next morning and organised a FaceTime to see the shower refit we required. By 3pm we had the estimate, it was all fully itemised on the estimate and the cost was very reasonable. I later found out we had a plumber in the family so did not use Chris but I would certainly like to use Chris in the future. Extremely reasonable prices, best advisor and most helpful by far!”
Customer in Andover (TrustPilot, June 2020)

Fit new soil pipe connector

“The usp "we answer the phone and turn up on time" gave me some reassurance that I had picked the right plumber to fix my leaking toilet. I emailed at 7pm on a Tues and received an immediate reply asking some clarification questions about the job and it was even more reassuring when they asked for some photos. A few more emails followed confirm the rates etc and I was booked in for 1pm the next day. Mike called next day to day he was available earlier if that suited me. It did. He turned up at 1120 and had completed the job within 30 minutes. Excellent service. My faith in trades is...”
Customer in Andover (Checkatrade, August 2020)

Plumbing services

"I called Chris with an issue I had with water pump. He talked me through how to fix it and made some recommendations on how to manage in the future. There was no hard sell when I asked about replacement pump. This is the type of professional customer service that makes a difference. I would have no compunctions about recommending the service to anyone. 5*"
TrustaTrader - June 2020

Plumbing services

“What I liked about Christopher Plumbing is when you phone or email they respond straightaway, they are punctual, polite and reasonably tidy and I believe the prices are fair and will use them again. Already recommended to someone else .”
Which? Trusted Traders

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Checkatrade total reviews

We are pleased to have received over 2000 reviews during our ten-year membership. Our four accounts cover the Basingstoke, Andover and Fleet area (clicking on the logos will take you to each account where you can read all the reviews).

NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but to reach us direct and without delay, simply dial our own number 08000112628!

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Updated: September 2020