Our customer service and reviews
We are committed to providing excellent customer service from first point of contact to completion of work.
- Approved by Hampshire Trading Standards "Buy with Confidence"
- Endorsed by Which? Trusted Traders
- Member of Checkatrade - online directory of vetted trades and services
- Member of TrustaTrader - online directory of vetted trades and services
- Rated 4.7 Excellent on Trustpilot UK (as of 7th July 2021)
- We have a 4.7 rating on Google (as of 27th July 2021)
Recent customer reviews...
We're delighted to share a few of our recent customer reviews. We have included links to the source pages but please contact us on our direct number for the best response:
Click here to call us now 08000 112628General plumbing services (5* review)
"Christopher Plumbing is my go-to plumber. They have done many tasks in my house for some years now - including refurbish an entire bathroom. They are trustworthy, competent and, imo, charge a fair price for the job. The plumbers are experienced friendly, polite and fast workers. I am very happy to recommend them."
(Google, May 2021)
General plumbing services (5* review)
"I have used Christopher Plumbing several times over a period of years and find them excellent. Plumbing issues can be complex so misdiagnosis is expensive. Christopher Plumbing are well qualified, experienced, and meticulous in ensuring they diagnose issues correctly. I have found them to be consistently reliable, honest and fair, and I would not hesitate to recommend them."
(TrustaTrader, June 2021)
10/10 recommended
“Best plumbing service I have ever used! Contacted by phone and answered straight away. Really helpful on the phone ... I wouldn’t hesitate to recommend this company, I use them for anything plumbing or boiler related. They are friendly and punctual and always seem to go above and beyond to get things sorted in the most effective way possible for the customer. I trust them not to overcharge me for things that don’t need doing and they are always honest and open about what the problem is, the solution and the costs involved.”
(Which? Trusted Traders, February 2021)
General plumbing and Gas services (5* review)
“Trustworth and reliable I am so reassured knowing I have Christopher Plumbing on hand to help with any plumbing/boiler problems that crop up in my house. I don’t live in the house, so it is very important I have a reliable and trustworthy company that can liaise with my tenants to sort any issues. Christopher Plumbing also carry out the annual safety inspection and issue the gas safety certificate for my property. I always want to act quickly if there is a problem for my tenants and Christopher Plumbing are always very quick to respond and have never, in 5 years, let me down. thank you! ”
Customer in Basingstoke (Trustpilot, May 2021)
General plumbing
“Very good service.”
(Trading Standards - Buy with Confidence, April 2021)
Leaking pipe and taps
“Burst pipe at the weekend and once again, Christopher Plumbing did not disappoint with their 'no-nonsense, can do service'. This is the 2nd call made to them and I can honestly say I would shout their praises from the rooftops! Love a company who believe that transparency is the best policy - good old fashioned excellent, efficient, prompt and fairly priced customer service can be expected from these guys, and good to know it still exists in this day and age!! - well done Christopher Plumbing, you're stuck with our custom for a long time to come!”
Customer in Andover (Checkatrade, June 2021)
Checkatrade reviews
We have received over 2,220 reviews during our ten-year membership. We are grateful to our customers for taking the time to submit these reviews and for including some helpful comments - you can read these reviews by clicking on the links below:
Basingstoke: 1408 reviews
Fleet: 479 reviews
Andover: 334 reviews
Basingstoke registered office: (account on hold)
NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but there may be a delay so it is always best to call us direct on our freephone number...
Click here to call us now 08000 112628Updated: 28th July 2021