Our customer service and reviews
We are committed to providing excellent customer service from first point of contact to completion of work.
- Approved by Hampshire Trading Standards "Buy with Confidence"
- Endorsed by Which? Trusted Traders
- Member of Checkatrade - online directory of vetted trades and services
- Member of TrustaTrader - online directory of vetted trades and services
- Rated Excellent on Trustpilot UK
- We have a 4.6 rating on Google (as of 31st March 2021)
Here's a selection of recent customer reviews...
General plumbing
“Very easy and helpful to deal with. My problem was solved quickly and satisfactorily.”
(Trading Standards - Buy with Confidence, March 2021)
Plumbing and central heating (5* review)
"Very professional service. Engineers are friendly but exhibit good levels of expertise. Efficiently resolved a leak and a number of other smaller issues around the house. Also provided good verbal and written analysis of a central heating issue for me to address with BG."
(Google, March 2021)
Plumbing services (5* review)
"Phoned up for a quote, very easy to talk to and quick service delivered. My issue was sorted straight away the following day. Thanks!"
(TrustaTrader, February 2021)
Great Service
“We have used Christophers a few times - most recently to install a new WC - and have always found them polite and efficient. I would definitely use them again for any plumbing requirement. ”
(Which? Trusted Traders, March 2021)
... a company that responds and actually turns up
“I have used Christopher Plumbing for both boiler and plumbing issues and on all occasions found Chris and his team to be efficient and easy to deal with and willing to find solutions to all issues. A great positive is that the response time and advice is spot on, and the team always arrive on the day and time given. I would not now use any other plumbing service ”
Customer in Basingstoke (Trustpilot, March 2021)
Heating not working, faulty pump diagnosed
“Chris' team are a pleasure to work with - prompt in their replies and quick to attend and fix. I have been using them for years and would highly recommend them.”
Customer in Basingstoke (Checkatrade, March 2021)
Checkatrade reviews
We have received over 2180 reviews during our ten-year membership. We are grateful to our customers for taking the time to submit these reviews and for including some helpful comments - you can read these reviews by clicking on the links below:
Basingstoke: 1396 reviews
Fleet: 470 reviews
Andover: 322 reviews
Basingstoke registered office: (account on hold)
NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but there may be a delay so it is always best to call us direct on our freephone number...
Updated: 1st April 2021