Our customer service and reviews
We are committed to providing excellent customer service from first point of contact to completion of work.
- Our operating procedures and terms and conditions have been approved by Hampshire Trading Standards "Buy with Confidence"
- Endorsed by Which? Trusted Traders
- Member of Checkatrade - online directory of vetted trades and services
- Member of TrustaTrader - online directory of vetted trades and services
Here's a selection of customer reviews
Central heating repair - 5* review
“Very professional service and kept informed of the appointment. Alex replaced the 3 port valve and explained everything, was quicker than estimated as not all the part needed replacing so a lower cost. Would definitely use again.”
Customer in Basingstoke (TrustPilot, November 2020)
Replace water pressure reducing valve under sink
“As ever, polite, professional, on time. I where possible I always use Christopher plumbing because they are reliable and standards are high.”
Customer in Basingstoke (Checkatrade, November 2020)
Plumbing services
"I have used Christopher Plumbing for a number of years for various pieces of work, they may not be the cheapest but they are professional, punctual, polite and never fail to respond to calls or emails and will go the extra mile to resolve your problem. I would not hesitate to recommend"
(TrustaTrader, December 2020)
Bathroom upgrade
“Delighted with the small upgrade in my little bathroom, wonderful service.”
(Buy with Confidence, June 2020)
Help with central heating failure
“We called Christopher Plumbing for assistance as our central heating had stopped working. The circumstances were discussed in the initial call and we were talked through some things we could do. Within five minutes our heating had sprung into life!! We suspected the problem was fairly simple and indeed it was. From past experience, we know other companies would not have been so “sympathetic” to our circumstances but our call to Christopher Plumbing was handled in a friendly, efficient and courteous manner. We shall certainly be using this company for any future plumbing issues and cannot recommend them highly enough. I had no idea there were batteries in our thermostat on the wall!!”
(Which? Trusted Traders, November 2020)
Checkatrade reviews
We have received over 2150 reviews during our ten-year membership. We are grateful to our customers for taking the time to submit these reviews and for including some helpful comments - you can read these reviews by clicking on the links below:
Basingstoke: 1382 reviews
Fleet: 463 reviews
Andover: 312 reviews
NB Checkatrade membership requires us to use a managed number system in the printed directories. These numbers are diverted to us but there may be a delay so it is always best to call us direct on our freephone number...
Updated: January 2021