Christopher Plumbing Services - news 
Our news and updates might include company information, job vacancies, highlighted reviews etc.
Christopher Elias
Director
Trustpilot's AI review summary
Happy with this!
‘Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting their responsiveness and professionalism. Consumers appreciate the clear communication, punctuality, and the respectful manner in which the plumbers conduct their work. People also value the honest advice provided, with many noting instances where the company saved them money by recommending the most appropriate solution.
The quality of workmanship and attention to detail are frequently mentioned, with reviewers expressing satisfaction with both small repairs and larger installations. Customers feel confident in the company's expertise, noting that plumbers take the time to explain the work being done and answer any questions thoroughly. The tidiness and cleanliness of the work areas are also consistently praised, leaving consumers impressed with the overall service.’
(October 2025)
It's Gas Safety week: 8th - 14th September
The theme is ‘Looking after your home, friends, and family’.
The Gas Safe Register has teamed up with Nick Knowles (TV presenter/DIY SOS) to warn householders of the dangers of DIY gas work. Quite simply, leave it to the professionals! Read more here.
Spotted in Basingstoke...
Christopher ‘Top Plumbing Services’!
Our engineers always attend appointments in a company van and Ben's van has just had a make-over. It's reflective too!
We'd like to thank Norman at McDougall Signs (Basingstoke) for looking after our vehicle liveries for over 15 years.
(July 2025)
Why are reviews so important to us?
We are proud to have many regular customers who make a valuable contribution to the company's future by continuing to use our services and making recommendations to friends, family and neighbours.
However, we still need to take on new customers and our records show that enquiries are often the result of an online search. Potential new customers may have read reviews across a number of platforms (as per our reviews page), enabling them to make an informed and confident decision before contacting us.
This is where maintaining our online presence, including consistent and recent reviews, is so important as it signals to both customers and search engines (Google, Bing etc), that the company is active and credible. Indeed, Trustpilot describes its TrustScore as a ‘digital seal of approval from past customers’.
It has come to our attention that although some customers kindly left a review after using our services for the first time (possibly years ago!), they hadn't realised the significance of adding reviews for subsequent jobs.
Multiple reviews (not duplicates) submitted by a repeat customer and spread over a period of time are particularly valuable as they help to affirm consistency of service provided and reliability of the company.
Thank you in anticipation of your support - it's not too late to add a review for past work!
Location of our customers
Just for fun... we plotted a sample of 500 customer postcodes within our service area (Basingstoke, Andover and Fleet).
Welcome Ben...
We are delighted to introduce Ben, who joined us in early February.
Ben has an extensive range of experience in domestic building work including bathroom installations (useful!) but joined us because he wanted to concentrate on plumbing, heating and gas work. Suits us!
Where's Chloe?
Some of our regular customers might have wondered why Chloe has been so quiet recently... we're delighted to share Chloe's wonderful news that she welcomed 'Frazier' into the world last month.
Congratulations Chloe and Ryan!
No vacancies...
... but watch this space for future general plumber or domestic gas engineer vacancies.
No recruitment agencies, thank you.
(February 2025)
Best wishes for 2025
I would like to thank our regular and new customers for using Christopher Plumbing Services during the past year, for taking the time to submit reviews online and for recommending our services to others.
On behalf of the whole team, best wishes for 2025.
Christopher Elias
Goodbye Tom...
Sadly for us, Tom has decided he needs to work within a slightly different location. We have been pleased to have him as a member of the team for nearly four years.
Best wishes Tom, you will be missed!
Welcome Shane...
We are pleased to introduce Shane, he will be working on the general plumbing side of the business.
We were looking for an experienced local plumber to join the team and fortunately for us, Shane was seeking work that enabled him to work locally within the Basingstoke area rather than travelling further afield.
“Highly recommended and a team you can trust”
We were delighted to receive this feedback from a longstanding customer. It's rewarding to be appreciated and credit should be given to all members of the team, past and present.
“Chris and his team have been brilliant over the last 10 years. From installing a new boiler to smaller repairs and routine maintenance, they can be relied on to do an excellent job at a fair price. I’ve been particularly impressed with their excellent customer care and commitment. Recently Chris went above and beyond helping me with a minor warranty issue. All sorted quickly thanks to his knowledge and relationships with the manufacturer.”
Farewell Alex...
We are sorry to announce that after nine (yes, nine!) years with Christopher Plumbing Services, Alex has moved on.
He will be greatly missed and we offer him our very best wishes for the future.
Trustpilot 5-star review “Outstanding”
We're so proud to receive reviews like this!
“You will not find a more organised, efficient and trustworthy plumbing service, and I could not recommend Christopher Plumbing Services more highly. Over the past three years, Christopher plumbing have worked on our house repairing, installing and advising on all aspects of heating and plumbing.”
(Source: Trustpilot April 2024)
“Best plumbers in Basingstoke Deane”
We're proud to be featured as one of the top three plumbers in the Basingstoke Deane area on the “Three Best Rated” website. ThreeBestRated has a 50-point inspection which includes local reviews, history, business standards, ratings, satisfaction, trust, price and trading excellence.
Looking for a recommended plumber in Basingstoke? 08000 112628
Macmillan Cancer Support
Christopher Plumbing Services has donated to Macmillan Cancer Support instead of producing a calendar this year. Visit the website to learn about how the charity supports people living with cancer and how you can help too. (December 2023)
We terminated our membership of Checkatrade in October 2023.
We are grateful to our customers who submitted over 2,200 great reviews during our 14-year membership. We continue to be vetted and approved members of Hampshire Trading Standards ‘Buy with Confidence’ scheme, Which? Trusted Traders and Trustatrader.
Pancreatic Cancer UK
We were pleased to support Andy and Ed's fundraiser when they ran the Bournemouth half-marathon in October 2023.
Nothing to see here...
... just a pigeon being released from behind a gas fire! He strutted out and didn't seem to have suffered from the experience. An unexpected job while we were servicing the boiler.
Well done, Tom!
We're delighted to report that Tom (and his dad) completed the Lake District Mighty Hike 2023 in aid of Macmillan Cancer Support. Read more on Tom's JustGiving page.
Office hours
We open at 8.00am and close at 5.30pm, Monday to Friday (closed bank holidays). We always return calls or respond to messages as soon so don't hesitate to leave an answerphone message after 5.30pm or send an email.
Macmillan Cancer Support
Christopher Plumbing Services has sponsored one of the team who is swimming the equivalent of the Channel (22 miles) in aid of Macmillan Cancer Support.
Leak detection
This Trustpilot review praised Brian's leak detection work:
“Excellent job, located a leak that had stumped three previous plumbers. Once the leak was located he got to the pipe and fixed it without destroying the kitchen.”
Brian (our kitchen specialist) located the leak behind a kitchen unit, plasterboard, plastic and insulation - noting that he had found an 'indoor water feature'!
Call us for plumbing or gas work 08000 112628Covid-19 precautions
We will follow Government guidelines.
Updated: 20th October 2025